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Privacy Policy

Last updated: June 10, 2025

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Authentic Guitar Lessons ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, enroll in our courses, download our free content, or purchase our digital products.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

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1. Definitions

  • Service: The website (https://www.authenticguitarlessons.com), including all subdomains, products, courses, lessons, blog posts, and digital downloads.

  • Personal Data: Any information that identifies you directly or indirectly.

  • Usage Data: Data collected automatically such as IP address, browser type, time spent on pages, and interactions.

  • Cookies: Small data files stored on your device.

  • Account: A user account created to access parts of our Service.

  • You: The user, customer, or visitor accessing the Service.

 

2. What We Collect

We may collect and process the following personal information:

  • First and last name

  • Email address

  • Device and browser information

  • Course or lesson participation data

  • Newsletter and form submission data

  • Testimonials you voluntarily provide

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3. How We Use Your Data

We use your personal data to:

  • Deliver and improve our services, courses, and content

  • Fulfill purchases and provide downloadable products

  • Send newsletters, updates, and marketing (with your consent)

  • Respond to inquiries and customer support requests

  • Collect testimonials and feedback

  • Analyze usage and trends to improve user experience

  • Comply with tax, legal, and accounting obligations

 

4. Cookies and Tracking Technologies

We use cookies, pixels (including Meta/Facebook and Google Ads), and similar tracking technologies to:

  • Understand how our website is used

  • Tailor ads and measure ad effectiveness

  • Save your preferences

You can manage or opt out of cookies via your browser settings. For information on Google Analytics opt-out, visit: https://tools.google.com/dlpage/gaoptout

 

5. Marketing and Newsletters

If you opt-in to receive marketing emails or free downloads, we may send you newsletters and updates. You can unsubscribe at any time by clicking the link in any email or contacting us directly.

 

6. E-Commerce and Digital Sales

When you purchase a digital product or course:

  • Your payment is processed securely through third-party processors (e.g., PayPal, Stripe).

  • We collect your name and email address.

  • We do not collect or store your billing address; however, our third-party payment processors may collect this information as part of their payment processing procedures.

  • Prices include applicable taxes where required by law.

 

7. Testimonials

If you submit a testimonial, you grant us permission to publish your words and name on our website and in marketing materials. You may request removal at any time by contacting us.

 

8. Data Retention

We retain personal data only as long as necessary for the purposes described above, including compliance with legal, financial, and reporting obligations.

 

9. Disclosure of Data

We may share data:

  • With service providers who assist in delivering our services (e.g., email platforms, payment processors)

  • To comply with legal obligations or enforce our rights

  • With your consent

  • We do not sell, trade, or rent your personal data to third parties.

 

10. Data Security

We take reasonable steps to protect your personal data using administrative, technical, and physical safeguards. No method is 100% secure, but we strive to protect your data from unauthorized access or disclosure.

 

11. International Data Transfers

Your data may be processed or stored in countries outside of Canada. By using our service, you consent to this transfer and processing in accordance with this policy.

 

12. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

 

13. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

To exercise these rights, please contact us.

 

14. Children’s Privacy

Our services are not intended for children under the age of 13 to use independently. However, we may provide lessons to children under 13 when a parent or legal guardian enrolls them and manages the account and payment. We do not knowingly collect personal information directly from children under 13. All communication, billing, and account access is conducted through the parent or guardian. If we become aware that we have collected personal data directly from a child under 13 without parental consent, we will delete that information promptly. 

 

15. GDPR Notice (for EU Users)

If you are accessing our website from the European Union:

  • You have the right to access, rectify, or erase your personal data.

  • You may restrict or object to our processing.

  • You may lodge a complaint with your local data protection authority.

 

16. CCPA Notice (for California Residents)

Under the California Consumer Privacy Act (CCPA), you may:

  • Request disclosure of what personal information we collect

  • Request deletion of your personal data

To make a request, contact us.

 

17. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our Service indicates acceptance of the revised policy.

 

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us. Thank you for trusting Authentic Guitar Lessons with your information. We are committed to respecting your privacy.

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